PSCCQ has successfully conducted training about Disclosure of Patient’s Safety Event held last Wednesday, October 14, 2019 at KFSH Auditorium.  This one-day activity was organized by Quality Management and Patient Safety Department. There were around 80 attendees who participated in the event. 

The program started off with a welcome address given by Dr. Majeda Farajat, the Director of Quality Management and Patient Safety Department. She was also the speaker of this said lecture. The lecture comprised of many aspect related to disclosure includes the following: What is disclosure?, When to conduct disclosure?,  Determining the level of response, Who needs to be informed if the level was identified as High or Low, Disclosure barriers  and among others.   

The first session indeed has presented a lot of important details regarding disclosure. This gives the chance for the participants to widen their knowledge and enhance their skills when it comes to disclosure. The lectures were definitely worth it and the time spent in attending the event was never wasted because of the relevant ideas imparted to the attendees. 

Furthermore, the activity continued with the Video Presentation entitled “Why Disclosure and Apology is Needed? This was originally from Dr. Lucian Leape of the National Patient Safety Foundation.

The video itself was enough to add more knowledge to the participants and likewise this helped them extract the very main purpose and the underlying reasons about why is there a need for a disclosure and apology.

Moreover, the theoretical lecture followed by practical demonstration wherein the participants engaged in small-role play with the staff portraying as the patient’s family member and center disclosure team. Participants were given the task of conducting a clinical disclosure to assess how much have they learned from the lectures and how can they apply it in a real scenario.

The activity was very engaging and interactive. The participants actively interacted with the lecturers and willingly participated in the workshop. They readily and gladly showed their mounting interest in applying the disclosure process. The enormous response of the participating guests is an indication that they duly recognized the event and valued its importance. 

The session was concluded by a Closing Remark from the Center Director, Dr. Abdulrahman Al-Mesned.  He also conveyed his sincere gratitude to Dr. Majeda Farajat for generously sharing her time to conduct the lectures. Likewise, he acknowledged the active participation of the attendees. Nonetheless, he was grateful beyond words and happily contented with the overwhelming success of the said event.